Integrated skills in customer service Course – materialdrive

Description

This course aims to provide the participants with the necessary skills to develop the customer service process in any business field.

What Will I Learn?

  • Customer service definition.
  • Modern trends in customer service.
  • Excellence strategies in customer service.
  • Dealing with customers and identifying different customer styles.
  • Dealing with customer complaints.
  • How to satisfy your customers

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