Medical and Total Quality Management in Hospitals Course – materialdrive

Description

This online course aims to train participants on how to apply the principles and concepts of Total Quality Management (TQM) in medical services, and to identify the most important applications of total quality in hospitals and health centers.

What Will I Learn?

  • Principles of total quality and medical quality management in hospitals and health centers
  • Development of quality systems and total quality in hospitals.
  • Quality as a standard in the journey of providing services in hospitals and health centers
  • Concepts of quality control and assurance.
  • Application of medical quality in hospitals.
  • Conditions and steps of quality management in hospitals.
  • strategic quality plan (vision, mission and goals)
  • Elements of quality, purchase quality and storage quality.
  • Accreditation of medical quality in hospitals.
  • Tools and methods used in quality management and their applications to hospitals.
  • Stages of applying TQM in hospitals and health centers.
  • Concepts of using ISO 9001/2015 to improve quality in hospitals and health centers
  • Application to ISO 9001/2015 for quality improvement in hospitals.
  • Analyzing the satisfaction of patients, doctors and staff and a course in improving quality in hospitals and health centers.
  • Discussion sessions and practical applications

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