Quality Improvement Tools & Techniques Course – materialdrive


This training program provides participants with practical experiences in the field of quality improvement techniques and tools. The course provides an explanation and definition of the international standard ISO 9001/2008. It also deals with traditional and modern methods of improving the quality of operations and explains the most important tools and methods such as: the cause and effect diagram, Pareto chart, control maps for numerical variables and control maps for descriptive variables, histogram map, test tables and dispersion maps. The program is based on a number of practical and practical situations aimed at refining the participants’ practical experience.

What Will I Learn?

  • Concept of operation
  • Awareness of ISO 9001/2008
  • The principles of total quality
  • Definitions and Terms
  • Introduction
  • Program Description and Objectives
  • Traditional methods to improve the quality of operations
  • New methods to improve the quality of operations
  • Cause and effect diagram
  • Pareto Chart
  • Control maps for numerical variables
  • Control maps for descriptive variables
  • Histogram map
  • Test Tables
  • Dispersion maps
  • Comprehensive program review and evaluation

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