Training Backage In Customer Service | Basics & Skills – Material Drive

Description

First-line employees who work directly with customers need to master some basic customer service skills. With this course, you will learn about many aspects of customer service and its role in the business world. You will learn the basic concepts that make up the customer service experience,

What Will I Learn?

  • Marketing & Sales
  • Customer Experience
  • Customer Expectations - Part 1
  • Customer Expectations - Part 2
  • Importance of Customer Service
  • Customer Delights
  • Customer Negative Experience
  • Listening
  • Internal & External Customers
  • Customer's Impression

Contact us

    Reviews

    There are no reviews yet.

    Be the first to review “Training Backage In Customer Service | Basics & Skills – Material Drive”

    Your email address will not be published.