Training material on mastering effective communication skills – material drive

Description

In order to provide you with the tools and knowledge necessary to master effective communication skills, this course explores the role of communication, the difference between style and behavior and their impact on communication. The course then addresses common communication barriers to help you get rid of them. The course then addresses the kinds of questions that can be used to build effective communication, then highlights the role and importance of the listening level, and ultimately the right way to provide feedback on communication.

What Will I Learn?

  • Defining Communication
  • Perception
  • Mastering Effective Communication Skills
  • Attitude & Behavior
  • Listening
  • Attitude
  • Communication Barriers
  • Types of Communication
  • Self Awareness

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