Training package In Administrative communication and the art of dealing with others – Material Drive

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Description

  Developing the skills of administrative communication and the art of dealing with others to achieve outstanding administrative performance by conducting written, audio and visual communication efficiently and effectively, dealing with different types of people, negotiating with others and managing anger. Dealing with presidents, reciprocal relations and their impact on the process of direct communication, persuasion skills and influence in others.


What Will I Learn?

  • Effective communication skills
  • The concept of communication and its importance and characteristics
  • Types of communication, patterns and elements
  • Factors Affecting Communication
  • Constraints affecting communication
  • Communication Skills Thinking, listening, speaking

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