شركة ماتيريال درايف مقرها الرئيسي في المملكة المتحدة – لندن وبفرع مستحدث لها في المملكة العربية السعودية بالرياض حيث مهمتنا تلبية الحاجات التدريبية في الشرق الأوسط بحقائب تدريبية باللغة العربية تم تصميمها من قبل خبرات أكاديمية ومهنية.
The aim of the program is to provide participants with the theoretical and practical skills and knowledge of the concept of TQM in the management of information technology and the methods of developing it and documenting their systems according to the latest standard ISO20000
What Will I Learn?
The concept of TQM for IT and its systems.
Benefits of quality systems based on ISO standards
Concept and applications continuous improvements.
Triangle Quality Management.
Concept and documentation of quality systems and its benefits.
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