Training package In Conflict management from clash to cooperation – Material Drive

Description

You will gain the skills, knowledge and confidence to effectively
manage and turn around conflict situations in the workplace to
improvement opportunities, in a clear, assertive and constructive
manner

What Will I Learn?

  • Organizational Conflict
  • Five Stages of Organizational Conflict
  • Conflict Resolution Using the Thomas-Kilmann Instrument
  • Conflict Resolution Skills in the Workplace
  • Additional Resources

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