Training package In Creative performance in the strategy of dealing and customer service – Material Drive

Description

Clients, consumers, beneficiaries, or dealers are one of the main reasons why an organization is created to meet their needs or solve problems by providing Good, Service, Program, or Project to them. Call them customers, consumers, dealers … they are those who They use your products and service provided by them …. They justify your salary and contribute to your company’s profits – so how can they be distinguished in their service ??

What Will I Learn?

  • Who runs the business?
  • Customer patterns and behavior
  • The importance and methods of dealing with customers
  • Behavioral skills to deal with customers
  • Factors that achieve excellence in customer service
  • Dealing with customer complaints

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