Training package In Creativity in managing situations and dealing with VIPs – Material Drive

Description

In dealing with others in the field of work (or any other field) we understand their actions and form impressions of them, and lead us to these impressions to assume certain reasons for their actions, make us predict how they behave in the future.


What Will I Learn?

  • determinants of human behavior
  • VIP and methods of dealing with it
  • The concept of protocol and etiquette
  • Communication, presentation and presentation skills
  • Social intelligence and the art of managing difficult situations
  • Definition of social intelligence
  • Types of intelligence
  • The manifestations of social intelligence

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