Training package In Details on the Course of Shipping and International Transport Essentials – Material Drive

Description

This program trains participants to familiarize themselves with the rules and concepts of shipping and international transport (air and sea) and provides them with the necessary knowledge and expertise to work in the field of international shipping. In addition, participants are exposed to the skills of customer service in the field of shipping and international transport and how they can deal with the problems of customers.


What Will I Learn?

  • shipping
  • Air freight
  • the art of customer service
  • Definition of customer service
  • The importance of customer complaints
  • Customer service is the responsibility of everyone

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