Training package In Develop the skills of the divisional officers, call centers and technical support staff – Material Drive

Description

Providing the distinguished service .. is the password to upgrade the organization whether this organization provides services or product and has a direct impact on the reputation and hence the importance of developing the skills of the managers of call centers and raise their leadership and supervisory competence to ensure the quality of performance and ensure the provision of outstanding service and win customer satisfaction And improve the reputation of the organization and then the moral and material gain on the organization and workers.

What Will I Learn?

  • Call Centers
  • The concept and importance of call centers
  • Goals of call centers
  • Call Centers Jobs
  • Call Center Technology

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