Training package In GROUND MOTION SERVICES – Material Drive

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Description

The
ground service course aims to provide students with the necessary skills to
enable them to provide the assistance and services needed by passengers at the
airport from registration to flight departure. Emphasis will be placed on best
practices within the complex operational environment of modern airports to
qualify them to practice their work professionally and to develop their
performance on time at the ground station
.

What Will I Learn?

  • Understand how to employ customer service and travelers in airlines and airports.
  • Identify passenger and baggage entry procedures as well as boarding procedures, including passengers with disabilities.
  • Understand how computerized reservation and departure systems work.
  • Ensure safe and safe transport of passengers and baggage.
  • Providing high quality customer service in a durable environment dealing with customers.
  • Learn about the latest technological innovations in the field of passenger service.

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