Training package In How to double your sales by offering a great service to your customers – Material Drive

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Description

This program aims to provide the participants (customers with sales, reception or maintenance) with the skills necessary to provide a distinguished service and gain customer satisfaction and absorption of anger

What Will I Learn?

  • Excellent service specifications and specifications of the provider.
  • Positive and negative aspects of service delivery.
  • How to identify and measure customer satisfaction.
  • If you want to offer excellent service to your customers .. do this.
  • The most important elements of providing a distinguished service and how to overcome them.
  • 50 simple way to make a big difference in providing outstanding service to your customers.

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