Training Package In Journey to excellence – Matrial Drive


Cache's Guide

Trainee's Guide







What is the definition of excellence? What are the basic concepts that must be covered by institutions in order to become distinctive? Are there any criteria for discrimination that an organization can use to assess itself? How does the organization ensure continuous improvement in all its aspects? The EFQM Excellence Model was developed to answer all of the above questions.
This course explains the EFQM model of excellence and its three main
components so that participants can review, reflect and practice each
component in groups.

At the end of the course, participants will be able to assess the level
of excellence of their organization and identify areas for strategic

What Will I Learn?

  • Use self-evaluation as an improvement tool
  • Develop a roadmap for the work plan of their institutions
  • Prioritize improvement procedures to ensure effective use of resources
  • Develop a plan to involve employees within the organization to attract improvement efforts
  • Take advantage of tools and techniques to improve performance
  • Defend EFQM levels of excellence to set goals and special aspirations
  • Identify the cultural aspects of excellence to improve intangible strength


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