Companies are constantly looking for ways to better understand their
performance and identify opportunities to improve specific business
strategies and goals. People believe that they are simple measurements
that are easy to build, just doing the measurement will make people
change their behavior without much intervention. Few companies will
realize the small amount of value they get as a result. Their efforts in
establishing Key Performance Indicators (KPI’s).
Some institutions refer to best practices and look for KPI’s most
common and easily measured KPIs that use best practice without adapting
to their own environment.
This makes these institutions vulnerable to the development of
inappropriate measures, erroneous misinterpretation of the warnings, or
the wrong path to treatment. The KPI’s are based on the context of each
institution to succeed and the KPI’s implementation.
The main objective of the training program is to develop the strategic
objectives of your organization, the skill of strategic map design, the
skill of designing a balanced performance card, and the skill of
developing performance indicators for the organization’s strategic