Training package In Skills of dealing with customers of maintenance centers – Material Drive

The
Tools

Cache's Guide

Trainee's Guide

Videos

power_point

Presentation

Activates

Profile

Description

The aim of this program is to provide the participants with the customers with the maintenance centers with the skills necessary to provide a distinguished service and win the customer satisfaction and absorb his anger

What Will I Learn?

  • Specification of service excellence in maintenance centers and specifications of the provider.
  • Positive and negative aspects of service delivery.
  • How to identify and measure the level of satisfaction of customer service centers.
  • If you want to provide excellent service to maintenance center customers .. Do this.
  • Skills of dealing with customers of telephone maintenance centers.
  • The most important elements of providing a distinguished service and how to overcome them.
  • 10 reasons the customer pays for your anger .. avoid them.
  • 10 ways to calm the angry customer.

Reviews

There are no reviews yet.

Be the first to review “Training package In Skills of dealing with customers of maintenance centers – Material Drive”

Your email address will not be published.