Training Package In Total Quality Management: Continuous Improvement Tools – Matrial Drive


Cache's Guide

Trainee's Guide







This course provides participants with a comprehensive knowledge of quality history, development, leaders and quality tools.
Through various workshops and role-playing exercises, this course will
focus on applications of quality systems, models and methodologies
including excellence awards, ISO systems and optimization methodologies
such as Lean and Six Sigma.
This interactive course will help participants apply effective quality tools to leading organizations. Participants will learn best practices on how to select, design or apply quality structures and tools in their organizations.

What Will I Learn?

  • Recognize the importance of quality models and identify different quality concepts and frameworks used by quality leaders
  • Discover the elements of successful use of Total Quality Management (TQM)
  • Use TQM tools to enhance customer satisfaction and improve processes within their organizations
  • Describe different types of benchmarking tools and techniques to enhance quality initiatives
  • Apply other optimization methodologies widely used


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