This course provides participants with a comprehensive knowledge of quality history, development, leaders and quality tools.
Through various workshops and role-playing exercises, this course will
focus on applications of quality systems, models and methodologies
including excellence awards, ISO systems and optimization methodologies
such as Lean and Six Sigma. This interactive course will help participants apply effective quality tools to leading organizations. Participants will learn best practices on how to select, design or apply quality structures and tools in their organizations.